Responsible Gaming

We operate with player safety as a priority. Fortunica Responsible Gambling is our commitment to keeping play controlled, transparent and accountable. We provide clear tools, self-help options and straightforward rules so people can enjoy gaming responsibly. If gambling stops being fun, account controls and support options are available 24/7 to help limit activity and access professional help when needed.

Player protection principles

Clear account controls, fair play information and visible safety options are provided. Limits are put in place to reduce harm and keep wagering within personal budgets. Privacy of personal data and secure access to responsible gambling tools are maintained. Availability of support contacts and a simple escalation path for concerns is standard.

Tools to manage gambling activity

Deposit limits

Set daily, weekly or monthly deposit caps in account settings. Changes take effect immediately or after a short processing period. Limits can be lowered at any time and increased only after a waiting period to prevent impulsive raises.

Loss limits

Apply loss limits to stop total spending beyond a set amount. Loss limits track net losses over chosen periods and block further play when the limit is reached. Use this to control volatility and manage bankroll.

Time limits and session reminders

Enable session timers and reality checks to restrict play duration. Automatic pop-ups can remind you of elapsed time and offer the option to take a break. Regular use of timers helps balance play with other commitments.

Self-exclusion and temporary pauses

Choose temporary suspension or full self-exclusion from the site. Self-exclusion prevents access for the selected period and requires an account reactivation process after expiry. For long-term breaks use the longer exclusion options available in your account controls.

Recognising signs of problematic behaviour

Warning signs include chasing losses, increased frequency of sessions, neglecting responsibilities, borrowing money to gamble and conflict over gambling. If gambling causes stress, financial strain or relationship issues, consider reducing limits, pausing activity or seeking professional support.

Guidance for staying in control

Set strict budgets before play and stick to them. Use deposit and loss limits, take regular breaks, and avoid gambling when stressed or impaired. Treat gambling as recreation, not income. Keep records of time and money spent to maintain perspective.

Access to professional help and support organisations

If you need help contact recognised services such as Gambling Help Online, Lifeline on 13 11 14, Gamblers Anonymous or local counselling services. For immediate danger contact emergency services. Professional support offers confidential advice, financial counselling and structured plans for recovery.